Back to all articles

A study on 140 top-performing SaaS products on G2 revealed 94% receive negative reviews about their analytics experience. In an increasingly competitive market, SaaS vendors need to catch up if they want to stay in the game.

With a great Customer Analytics Experience, SaaS products can quickly gain a competitive edge over their lagging counterparts. But what does a great Customer Analytics Experience entail?

In this whitepaper, you’ll learn:

  • what Customer Analytics Experience (CAX) is
  • common user frustrations to avoid
  • the 5 secret ingredients to building an empowering CAX

By empowering your customers with quick and confident decisions, your SaaS product will benefit from higher product engagement and customer satisfaction.

Access the whitepaper below, or via this link.

Cumul.io logo

Start a free Cumul.io trial

Add dashboards to your SaaS platform in days instead of months. Try 10 days for free.